1. Registration Confirmation
- Completion of the registration form
- Successful payment verification
- Generation of a valid registration acknowledgement or participant ID
2. Non-Refundable Registration Fees
- Change of decision after registration
- Failure to attend the examination or event
- Incorrect details submitted during registration
- Change of school, city, class, or examination preference
- Duplicate registrations made accidentally after confirmation
3. Cancellation Policy
- Registration cannot be cancelled by the participant
- Exam seats cannot be transferred to another student
- Fees cannot be adjusted against future programs
4. Exceptional Refund Cases
- Multiple payments made for the same registration
- Technical transaction failures causing excess deduction
- Cancellation of the examination directly by IPO
5. Refund Processing Timelines
- UPI Payments: 5–7 working days
- Debit/Credit Cards: 7–12 working days
- Net Banking: 7–12 working days
- Digital Wallets: 5–10 working days
6. Study Material & Dispatch Conditions
- No refunds after materials are dispatched
- No refunds after digital resources are accessed/downloaded
- IPO is not responsible for incorrect shipping details
7. Examination Schedule Changes
- Postpone or reschedule examination dates
- Change examination venues
- Modify examination formats or modes
8. Participant Responsibility
- Missing the examination
- Late arrival
- Violation of examination rules
- Technical/connectivity issues during online participation
9. Policy Modifications
- IPO reserves the right to revise the policy anytime
- Latest version shall be considered final
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